From our blog | Macron Software

Diagram of the AI chatbot over the documents in the Hradec Králové Region Civil Servant Portal: documents, RAG retrieval, and an answer from the chatbot in natural language

An AI chatbot for office documents: goals and data model

The Hradec Králové Region Civil Servant Portal is gaining an AI chatbot that works with the internal documentation stored on the intranet. The goal is not just “smart search” but an assistant that reads, summarizes, and cites documents in natural language.

Series: AI chatbot in the Hradec Králové Region Civil Servant Portal

Diagram of the three pillars of WebToDate 6: new technology, a new interface, and AI in the editor

WebToDate 6: new technology, a new interface, and artificial intelligence

After years on the same foundation, we are preparing a major upgrade for WebToDate. WebToDate 6 changes three things at once: the technology, the admin interface, and it adds help from artificial intelligence directly in the editor. Existing users will not have to relearn anything, they will simply find the work noticeably more pleasant.

Diagram of the Hradec Králové Region intranet integrated with Active Directory over LDAP, single sign-on through Kerberos, and the phone directory

Active Directory integration, SSO and an automated phone directory

A key part of the project was connecting to Active Directory through the LDAP module. Users are synchronized on a regular schedule, independently of whether they log in.

Series: Hradec Králové Region Civil Servant Portal

Diagram of the runtime architecture: Docker Swarm, MariaDB Galera, and Apache Solr behind a load balancer

Runtime architecture: Docker Swarm, Solr and high availability

The solution runs as a containerized application on Docker Swarm. Each component runs as its own service.

Series: Hradec Králové Region Civil Servant Portal

Diagram of the Hradec Králové Region intranet migrating from Kentico to Drupal 10, with the Sections taxonomy and the Page, Article, and Wiki content types

Migrating an intranet from Kentico to Drupal: architecture and content model

The Hradec Králové Region Civil Servant Portal is a complete replacement for the previous intranet, which ran on Kentico (Windows / ASP.NET). The goal was not a straight one-to-one migration but a modern, sustainable architecture built on Drupal 10.

Series: Hradec Králové Region Civil Servant Portal

Diagram of data sharing: the central RPP register connected to ministries, regions, and municipalities

Share, do not copy. Why this is the right strategy for the whole public sector

Every office that wants to publish information about its services online faces the same decision: take the data from the state register and retype it into a system of its own, or build a presentation layer that works directly with the data the state already maintains.
This looks like a technical question. In reality it is a strategic one.

Series: Ministry of the Environment service catalog

Diagram of how the Ministry of the Environment catalog is connected: the building, the central database, and the data layers of the services

State services at a glance, without duplicate data

The Ministry of the Environment administers more than a hundred agendas and hundreds of related services. Macron Software built a ministry catalog that works automatically with official government data, with no manual retyping and no risk of going out of date.

Series: Ministry of the Environment service catalog

A context layer on top of central government data

The ministry service catalog is not a parallel database alongside the central gov.cz portal. It is a presentation and integration layer on top of the official open government data, one that puts services into the context of a particular public authority.

Series: Ministry of the Environment service catalog

A digital public service without vendor lock-in

Public administration usually tackles digitalization once a service has been running for years and its processes are firmly established.
Moving it to digital form then means a compromise between the historical procedure and new technology.
A new service is different. That is exactly when the process can be designed to be digital from the start, sustainable in the long term and no burden on the office in the future.
The transport allowance project in the Hradec Králové Region shows how this works in practice.

Series: Transport allowance applications in the Hradec Králové Region